The Freedom of Information (FOI) Act 2000 recognises that everyone has the right to know how public services, such as NHS Wales, are organised and run, how much they cost and how you can make complaints if you need to. You have the right to know which services are being provided, the targets that are being set, the standards of service that are expected, the results achieved and how decisions are made.
Under the Freedom of Information Act 2000, all public authorities are required to have and operate a publication scheme approved by the Information Commissioner. This is a very general scheme based on the principle that all public authorities need to recognize the public interest in the transparency of the services provided for and paid for by the general public. It is a commitment to make information easily available to the public.
Requests for information under the FOIA must be made in writing, for example in a letter or an e-mail, providing your name and either a postal or e-mail address. The Practice has 20 working days to respond to your request.
If you would like to make a request for information, please send your request for the attention of the Practice Manager to enquiries.w92008@wales.nhs.uk