All the staff at Barlow House strive to provide you with the best possible care, in return we ask that you:-

• Treat staff with courtesy and respect, we will not tolerate abuse ,either verbal or physical to any member of staff
• Please telephone for home visits before 11am if possible
• Please cancel your appointment if you no longer need it
• Ask if you are uncertain about your treatment or medication
• Please be patient if we are running late, delays are always caused by unavoidable patient need
• Please keep us informed of any change of address or contact number

This Practice operates a zero tolerance policy with regard to violent and abusive behavior towards staff and other patients.  Any patient exhibiting such behaviour will be removed from our list.