The Practice has an official Concerns procedure, in line with Welsh Assembly Guidelines. Any complaints received will be dealt with according to this procedure, details of which are available in reception.
The Community Health Council are available to help with concerns or other issues you may have and can be contacted on 01646 697610.
The Practice welcomes suggestions about how we may improve our service and from time to time may undertake patient surveys using questionnaires. We would like to thank patients in advance for their co-operation in taking part in these surveys